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Important COVID Precautions

Attending your OT appointment during a lockdown
Wait in your car when you arrive, call our office and await your "Ready" SMS
We ask that you limit the number of family members waiting in our reception area
  1. To limit the amount of traffic in our reception area, we kindly ask that you wait in your car and phone our clinic on (07) 3186 1390, to let us know that you have arrived.
     
  2. When your therapist is ready they will send you an SMS confirming they are "Ready". At this time, please make your way up to the clinic.
     
  3. Remember to use the Check in QLD app
Masks Mandatory in clinic

You are required to wear a mask: 

  • whilst waiting in the reception area;
  • when it is not possible to abide by social distancing in the therapy room.

Children under 12 years and people affected by a medical condition or disability are exempt.
Child attending therapy + One Adult only in clinic
We ask that you limit the number of family members waiting in our reception area

Where possible, we ask that only 1 adult accompany each child to their scheduled appointment. If this is not possible, please contact our reception team and we can organise for your child's therapist to meet you in the downstairs foyer.
General precautions that remain in place
We continue to ask all clients attending the clinic to observe the following:
  • Stay home if you are sick;
  • If you have any COVID-19 symptoms, no matter how mild, get tested;
  • Hand washing for all clients before entry to our clinic;
  • Wear a face mask if directed by QLD Health when attending our clinic;
  • Wash hands or sanitise hands regularly;
  • Sneeze or cough into your arm or a tissue. Then put the tissue in the bin;
  • Maintain social distancing as best as possible. Stay 1.5 metres away from other people—think two big steps;
  • One additional person per client (attending an appointment) in the clinic at any one time.
We ask all clients to avoid the following whilst attending our clinic:
  • Avoid touching your eyes, nose and mouth, nail-biting and thumb-sucking.
  • Avoid shaking hands, hugging, kissing or touching other people.